Cascade Media Group

Email marketing transformation with industry-leading engagement rates

Email MarketingMarketing AutomationCampaign Strategy
0%

Open Rate

0%

Conversion Rate

0%

ROI Increase

4 Weeks

Implementation

Client Overview

Cascade Media Group is a digital marketing agency that serves clients across various industries. Despite having a substantial email list of over 50,000 subscribers, their email campaigns were underperforming with below-average open and click rates.

They were sending generic, one-size-fits-all campaigns that failed to resonate with their diverse audience segments.

The Challenge

  • 18% Average Open Rate

    Far below the industry benchmark, indicating deliverability and relevance issues

  • No Segmentation

    All subscribers received identical content regardless of interests or behavior

  • High Unsubscribe Rate

    List was shrinking faster than new subscribers were joining

  • Poor Template Design

    Outdated, non-responsive email templates hurting brand perception

Our Solution

1
List Hygiene & Segmentation

Cleaned the email list, removing inactive subscribers, and created detailed segments based on behavior, preferences, purchase history, and engagement levels.

2
Modern Template Design

Created a suite of mobile-responsive, beautifully designed email templates that align with the brand identity and work flawlessly across all email clients.

3
Personalization Strategy

Implemented dynamic content blocks that adapt based on subscriber data, showing relevant products, content, and offers to each individual.

4
Automated Workflows

Built automated email sequences including welcome series, abandoned cart recovery, re-engagement campaigns, and post-purchase follow-ups.

The Results

  • Open Rate Jumped to 52%

    Nearly 3x improvement through better targeting and compelling subject lines

  • 28% Conversion Rate

    Personalized content drives significantly more actions

  • 380% ROI from Email Channel

    Email became their most profitable marketing channel

  • Unsubscribe Rate Cut by 75%

    Relevant content keeps subscribers engaged

"Our email marketing campaigns were underperforming until NetCode took over. They redesigned our entire email strategy, and now we're seeing a 52% open rate and 28% conversion rate. The ROI has been phenomenal."

AP

Andrew Patterson

Marketing VP, Cascade Media Group

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